Refund policy
No Refund Policy
All products sold on this website are digital and delivered electronically. Because of the nature of downloadable and access-based digital products, all sales are final.
By purchasing from our store, you agree to the following terms:
- Digital/downloadable products are non-refundable once they have been delivered, accessed, downloaded, or activated.
- Access to the product, download availability, or successful delivery constitutes fulfillment of the order.
- We reserve the right to dispute unauthorized chargebacks or payment reversals by providing proof of product access, download records, delivery confirmation, IP logs, or account activity to the payment processor or financial institution.
Exceptions
Refunds may only be considered if:
- The product was not delivered due to a verified technical issue on our side.
- Duplicate charges occurred accidentally.
- Required access cannot be provided after reasonable support attempts.
Contact Support
If you experience any issues accessing your purchase, please contact our support team for assistance before requesting a dispute with your bank or payment provider. office@greenhomesbuilders.com +1 (302) 244 5730